How it works for customer

Knowing how tedious the task of finding a proper transporter might be, we have developed a system www.offerpride.com that is easy to use and understand. And, of course, our service is completely free for our customers.


Registration

Start with the easiest part, create your account. Just hit the “Free registration” button, then provide us with your contact information and be done with it.

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Creating an order

After you have successfully signed up and logged into your account, you become able to create an order and let the transporting companies compete for it. To create an order, go to “My menu”, then “create an order”. You can also just choose a category from our home page.  After that, you will be required to fill out a form concerning your delivery order.

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The information you will need to provide us with includes the origin and destination of your shipment, a category (if you have not already chosen one), description of your cargo, estimated time and starting bid.


Auctioning an order

With your order created, you can now access the auction. There, transporters will compete for your delivery, offering you their best prices. You can choose any transportation service offer you have been proposed with.





To make your choice wisely, you can view personal pages of the transporters, as well as customer reviews. After you have decided which offer you accept, you and the transporter are required to confirm the order.

But before you do so, we recommend you to print out the order agreement, a document you will be provided with as you confirm the order.





Communication

It is extremely important to talk over your business to ensure the mutual understanding between both parties. That is why you are given the opportunity to chat on your auction page when you create an order. However, we advise you do not under any circumstances give away any private information, because it will be displayed publicly. Nevertheless, after the order is confirmed by you and your chosen transporter, you will be able to exchange information in private.





Rating the transporters

After your order is complete, you can review and rate the transporter you have been working with. Help us to improve the Offerpride community by allowing other customers to know what to expect from our transporters.





Making a direct order

If you do not want to participate in the auction, you can also make a direct order. To do that you must go to “Find Carrier” from Offerpride home page and then choose a transporter from the list. Of course, you will be able to see what kind of services given transporter provides, transporter’s vehicles, and other information you need to decide whether you want to work with this company or not.  After you have made your choice, you can order a delivery at the transporter’s page.

This time, you will be required to fill out the same form, but with one additional field that indicates the time you are ready to wait for the transporter’s decision. If the transporter does not respond within the time limit you have stated, you can move the same order to the auction or save the form for a future use.

We hope you will have a pleasurable experience using our system and wish you the best luck having your shipments delivered!



Important and useful documents and articles on our blog:

Best moving tips

Moving checklist